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Willmar Ambulance Service

Rice Memorial Hospital owns Willmar Ambulance Service, which provides multiple levels of care and transportation, including Basic Life Support and Advanced Life Support.

Medical Emergency?

If you have an emergency or need an ambulance, please call 9-1-1. Calling 9-1-1 is almost always the fastest way to get lifesaving treatment.

Ambulance Transfers
Willmar Ambulance paramedics are trained to take Advanced Life Support (ALS), Basic Life Support (BLS), and Critical Care transports. Ambulance crews are enroute within 90 seconds of being paged for a transfer. Willmar Ambulance takes patient transfers from Rice Hospital, local clinics, and Level 4 Trauma hospitals within the region to Level 1 or Level 2 Trauma hospitals in Minnesota. Rice is a Level 3 Trauma hospital.

Transfer Process Packet Includes:

Ambulance Transfer Communication Process
ALS and Critical Care Orders
Transfer Consent
Transfer Checklist
Transfer Guidelines
Physician Certification Statement

To schedule an interfacility transfer, please call:
Rice Staffing Office
320.231.4212

For more information about interfacility transfers, please contact:
Brad Hanson
Operations Manager, Willmar Ambulance Service
320.231.4017 or BHns@rice.willmar.mn.us

  • About Us
  • Services
  • Training
  • Community Programs & Education
  • Signs of a Stroke or Heart Attack

Willmar Ambulance Service provides many levels of care ranging from Basic Life Support to Advanced Life Support and Critical Care. We are staffed full-time, 24 hours, seven days a week. We have five ambulances and two sprint vehicles.

There are three crews on duty each day, seven days per week. There are seven full-time emergency medical technicians (EMTs) and seven full-time paramedics. There are also 18 casual (on-call) EMTs and paramedics.

All Willmar Ambulance staff are trained in IV therapy. EMTs are trained to assist paramedics with medication administration.

We've adopted a response time standard that requires that our first ambulance be enroute within 90 seconds after being dispatched. This standard has to be achieved in 90 seconds 90% of the time. We currently average 62 seconds for this standard. We also require that we arrive on scene after dispatch within ten minutes 90% of the time. Willmar currently averages eight minutes.

We are located at the corner of Becker Ave. SW and 2nd St. SW, accross the street from the emergency entrance to Rice Memorial Hospital.

Life Link III
stroke Life Link III is air medical transport, available day or night, 365 days a year providing on-scene emergency response and inter-facility transport. Willmar serves as one of the five base locations for Life Link III helicopters.

View the Life Link III Response Time Map...

 

Willmar Ambulance Service is part of the emergency response network overseen by Kandiyohi County. In the event of an emergency, contact 9-1-1 and the staff on duty will assign an ambulance service to respond to the call.

Ambulance Transfers
Willmar Ambulance paramedics are trained to take Advanced Life Support (ALS), Basic Life Support (BLS), and Critical Care transports. Ambulance crews are enroute within 90 seconds of being paged for a transfer. Willmar Ambulance takes patient transfers from Rice Hospital, local clinics, and Level 4 Trauma hospitals within the region to Level 1 or Level 2 Trauma hospitals in Minnesota. Rice is a Level 3 Trauma hospital.

Transfer Process Packet Includes:

Ambulance Transfer Communication Process
ALS and Critical Care Orders
Transfer Consent
Transfer Checklist
Transfer Guidelines
Physician Certification Statement

To schedule an interfacility transfer, please call:
Rice Staffing Office
320.231.4212

For more information about interfacility transfers, please contact:
Brad Hanson
Operations Manager, Willmar Ambulance Service
320.231.4017 or BHns@rice.willmar.mn.us

 

KNOX-BOX Rapid Entry System
The KNOX-BOX Rapid Entry System is a secure, rapid entry program specifically developed for fire departments and ambulance services. It provides non-destructive emergency access to commercial and residential property.

A KNOX-BOX is a small box that contains keys for the building and a key to access the apartment. With one master key, you can gain access to commercial and residential property. KNOX-BOXes are used by Willmar Ambulance to gain access to buildings and apartments when no one is available to open the door.

For information about the KNOX-BOX Rapid Entry System, please contact Brad Hanson at 320.231.4017.

Willmar Ambulance staff train monthly throughout the year. This training helps to maintain current skills as well as learn new and up to date skills and information.

EVOC (Emergency Vehicle Operations Course)
Critical Skills Airway Lab
Cardiology
Pediatrics
Trauma
Self Defense
Verbal De-escalation with Crisis Management
IV Therapy
Medication Administration
Mass Casualty Patient Assessment

Some training is also obtained by attending conferences. Conferences help Willmar Ambulance learn about new products to enhance patient care, comfort, and safety.

Willmar Ambulance Service participates in many programs to bring assistance, education and information to the community. We provide education for all ages.

Some of the education we offer:

  • First Aid (Basic Education or Certification)
  • CPR (Basic Education or Certification)
  • AED Training
  • Assistance in purchasing AED
  • Tours of the ambulance
  • Talks with Boy Scouts or Girl Scouts
  • Talks with preschoolers
  • Babysitting Safety Education
  • If you are not from the Willmar area, we are happy to help you find training programs near you.

    If you are interested in an educational program offered by Willmar Ambulance, please contact Carrie Yungerberg at 320.231.4568 or CYun@rice.willmar.mn.us

    Signs of a Strokestroke

    • Sudden numbness or weakness of the face, arm, or leg, especially on one side of the body.
    • Confusion, trouble speaking or understanding.
    • Trouble seeing in one or both eyes.
    • Trouble walking, dizziness, loss of balance or coordination.
    • Severe headache with no known cause.

    For more information about stroke prevention visit the Centers for Disease Control and Prevention.

    Signs of a Heart Attackheart

    • Chest pain and/or discomfort.
    • Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back.
    • It can feel like uncomfortable pressure, squeezing, fullness or pain.
    • Discomfort in other areas of the upper body - such as pain or discomfort in one or both arms, the back, neck, jaw, or stomach.
    • Shortness of breath - with or without chest discomfort.
    • Other signs: breaking out into a cold sweat, nausea, or lightheadedness.
    • Some heart attacks are sudden and intense, but many others start slowly with mild pain of discomfort. People often don't know what's wrong and wait too long to get help.
    • A woman's most common heart attack symptom is also chest pain or discomfort. However, women may also experience the other signs. If you're not sure, tell a doctor about your symptoms.

    For more information, please visit the American Heart Association.



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