Watch this helpful video for more information about billing, insurance and pre-registration!

Documents and Resources

Pre-Admission Form

Brochure - "A Patient's Guide to Paying for Services"

Plain Language Summary of Financial Assistance Options

Grant Application

Policies and Procedures




Home . . Billing and Payment information

Billing and Payment Information

Pay online

Frequently Asked Questions (FAQ's)

In keeping with Rice Memorial Hospital's mission to provide comprehensive, coordinated health care services to our patients, RMH offers several programs to help patients with resolving their medical bills and out-of-pocket expenses. These include:

Estimating Your Costs Prior to Your Service

Understanding your health benefits and your estimated out-of-pocket expenses is important to us at Rice. Because health care benefits vary, we encourage you to contact your health plan to confirm that your service will be covered. For an estimate of the cost of your service, you may contact one of our Patient Access Registrars at 1-800-854-5093.

Pre-Service Payment Option

With some insurance plans, there may be an out-of-pocket cost to you for your medical
expenses. This option is available as a way to pre-pay a portion of your bill prior to services
being rendered to help reduce your post-service balance.

ClearBalance® Loan Program

Rice Memorial Hospital has partnered with ClearBalance® and Western Alliance Bank
to offer you a simple, easy to use patient loan program to pay your medical bills.

Program benefits include:

  • 0% interest
  • No annual fees or prepayment penalities
  • No application required
  • Easy qualification and clear monthly statements
  • Affordable monthly payments that can be made over time
  • Ability to add future bills
  • 24/7 check or credit card payment options that can be made over the phone, through the mail, or online at

For additional information, please contact: 320.231.4371 or 320.231.4288.

* ClearBalance® is a registered service mark of CSI Financial Services, LLC, which provides certain loan servicing functions for Torrey Pines Bank, an affiliate of Western Alliance Bancorporation.

Health Insurance Counseling Program

The Health Insurance Counseling Program (HICP) is a free program that allows you to meet with a HICP counselor and ask questions about medical bills and health insurance coverage, regardless of whether it is related to Medicare, Medical Assistance, Minnesota Care, supplemental insurance, long-term care insurance, or HMOs. The HICP counselors use many resources to help guide you through the health coverage maze. Click the link below to get more information, or call 320-231-4069 to mak an appointment.

Get more information about Health Insurance Counseling

Other Payment Options

In addition to the programs mentioned above, Rice has other payment plans and financial assistance options available for patients who meet certain criteria.

For additional information, please contact one of our Financial Advocates at 320.231.4371, 320.231.4288 or toll free 866.601.0527. You may also email

Contact Us

For help with billing questions related to your insurance
Please call the phone number that corresponds to the first letter of your last name:
A-H call 320.231.4686
I -R call 320.231.4815
S-Z call 320.231.4289
Outside the Willmar area, call toll-free 1.866.601.0527

To make payment arrangements:
Rice Hospital Financial Advocates are available:
Monday - Thursday, 7:30am - 6:00pm
Friday 8:00am - 4:30pm
Phone: 320.231.4371, 320.231.4288 or 1.866.601.0527

Do you have questions about your insurance claim?
Rice Hospital insurance clerks can be reached:
Monday - Friday, 7:00am - 4:30pm
Phone: 1.866.601.0527

Rice Memorial Hospital
301 Becker Ave. SW
Willmar, MN 562011

Main phone number

Business Office


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