Watch this helpful video for more information about billing, insurance and pre-registration!

Documents and Resources

Pre-Admission Form

Brochure - "A Patient's Guide to Paying for Services"

Plain Language Summary of Financial Assistance Options

Grant Application

Policies and Procedures





Home . . Billing and Insurance . . Health Insurance

Health Insurance Information

The Senior LinkAge Line is a free program that allows you to meet with a representative and ask questions about medical bills and health insurance coverage, regardless of whether it is related to Medicare, Medical Assistance, Minnesota Care, supplemental insurance, long-term care insurance, or HMOs. The Senior LinkAge Representative will use many resources to help guide you through the health coverage maze. To make an appointment with a Senior LinkAge Representative, please call 1-800-333-2433.

If you ALREADY HAVE health insurance...billing

Bring your insurance identification card so we may take a copy in order to bill your insurance company.

You will be asked to sign a form that allows Rice Memorial Hospital to receive payment for your services from the insurance company.

If your insurance requires that you seek pre-certification or authorization for services, please make sure you have met those requirements.

If you do not follow your plan's requirements, you may be financially responsible for all or part of the services that you receive from the hospital.

The hospital is responsible for submitting bills to your insurance company, and we will do everything possible to expedite your claim.

Please remember that your policy is a contract between you and your insurance company, and you have final responsibility for payment of your hospital bill.

We will send a statement to you once your insurance has paid its share. Your balance must be paid within 30 days. For your convenience, payment of your balance can be made by cash, personal check, VISA, Mastercard, American Express, or Discover. Automatic debit is also available.

You must add your new baby to your insurance policy before they will pay for services.

If you have a co-pay, deductible, or service that isn't covered by insurance, please pay that portion of your charges at the time of Registration.

Frequently Asked Questions (FAQ's)

If you DO NOT have health insurance...billing

Please make payment arrangements with the business office. You may make payment arrangements before your discharge or after. We would be happy to visit with you to discuss arrangements.

Rice Memorial Hospital will not become involved in financial liability disputes. Financial responsibility for services always rest with the patient. We will release records only when there is proper authorization to do so.

If you are uninsured, you may qualify for a discount from the billed amount under our self-pay discount program. Please contact our business office to begin the application and qualifications process for the discount.

Call a financial counselor if

If you need help paying your bill

You may qualify for financial help from the Rice Trust Grant. Minnesota rules require that you provide Rice Hospital with a copy of last year's tax return to be considered for one of these assistance programs.

If approved, a Rice Trust Grant can assist you with payment of your Rice Hospital bills.

A Matching Grant may be available if you have a qualifying income level. Proof of income is required.

Please contact a financial counselor for more information about the Rice Trust Grant and Rice Matching Grant.

Frequently Asked Questions (FAQ's)

Contact Us

For help with billing questions related to your insurance
Please call the phone number that corresponds to the first letter of your last name:
A-H call 320.231.4686
I -R call 320.231.4815
S-Z call 320.231.4289
Outside the Willmar area, call toll-free 1.866.601.0527

To make payment arrangements:
Rice Hospital financial counselors are available:
Monday - Thursday, 7:30am - 6:00pm
Friday 8:00am - 4:30pm
Phone: 320.231.4371, 320.231.4288 or 1.866.601.0527

Do you have questions about your insurance claim?
Rice Hospital insurance clerks can be reached:
Monday - Friday, 7:00am - 4:30pm
Phone: 1.866.601.0527

Rice Memorial Hospital
301 Becker Ave. SW
Willmar, MN 562011

Main phone number

Business Office



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